Wednesday opening time: The Town Hall opens half an hour later on Wednesdays - at 9.30am - to facilitate staff training
Our District Council Town Hall main reception is open Monday - Friday between 9.00am and 5.00pm (except Wednesdays 9.30am - 5.00pm)
Our customer service telephone line - 01629 761 100 - is open Monday - Friday between 9.00am and 5.00pm (except Wednesdays 9.30am - 5.00pm)
Our Town Hall address is:
Town Hall
Bank Road
Matlock
Derbyshire
DE4 3NN
Facebook: www.facebook.com/derbyshiredales
Twitter: www.twitter.com/derbyshiredales (@derbyshiredales)
YouTube: www.youtube.com/channel/UC9Xjo4YgliMdE80wbMQetaA
The services listed below are those we are most frequently asked about. If you would like to talk to someone about a service that is not listed, please telephone 01629 761 100 and the operator will put you through to someone who can help.
Visiting us? Location and travel information for those travelling to the Town Hall
| Service Area | Telephone | |
| Arc Leisure Matlock | arc@freedom-leisure.co.uk | 01629 581322 |
| Arts Development | arts@derbyshiredales.gov.uk | 01629 761390 |
| Ashbourne Leisure Centre | ashbourne@freedom-leisure.co.uk | 01335 343712 |
| Bakewell ABC | abc@derbyshiredales.gov.uk | 01629 813777 |
| Bakewell Swimming Pool | bakewell@freedom-leisure.co.uk | 01629 814205 |
| Benefits | benefits@derbyshiredales.gov.uk | 01629 761188 |
| Building Control | info@dbcp.co.uk | 0333 880 2000 |
| Car Parks | carparks@derbyshiredales.gov.uk | 01629 761333 |
| Committees and meetings | committee@derbyshiredales.gov.uk | 01629 761 00 |
| Communications and Marketing | communications@derbyshiredales.gov.uk | 01629 761195 |
| Community Safety | communitysafety@derbyshiredales.gov.uk | 01629 761187 |
| Council Tax | revenues@derbyshiredales.gov.uk | 01629 761222 |
| Customer Services | enquiries@derbyshiredales.gov.uk | 01629 761100 |
| Development Control | planning@derbyshiredales.gov.uk | 01629 761336 |
| Economic Development | economicdevelopment@derbyshiredales.gov.uk | 01629 761100 |
| Electoral Services | electoral@derbyshiredales.gov.uk | 01629 761281 |
| Environmental Health | envhealth@derbyshiredales.gov.uk | 01629 761212 |
| Homelessness | homelessness@derbyshiredales.gov.uk | 01629 761311 |
| Housing advice | housingadvice@derbyshiredales.gov.uk | 01629 761311 |
| Housing improvements grants | housegrants@derbyshiredales.gov.uk | 01629 761212 |
| Licensing | licensing@derbyshiredales.gov.uk | 01629 761313 |
| Parks and recreation | environmenthotline@derbyshiredales.gov.uk | 01629 761215 |
| Planning | planning@derbyshiredales.gov.uk | 01629 761336 |
| Refuse collection | waste@derbyshiredales.gov.uk | 01629 761122 |
| Sports development | leisureservices@derbyshiredales.gov.uk | 01629 761380 |
| Street cleansing | environmenthotline@derbyshiredales.gov.uk | 01629 761215 |
| Waste and recycling | waste@derbyshiredales.gov.uk | 01629 761122 |
| Wirksworth Leisure Centre | wirksworth@freedom-leisure.co.uk | 01629 824717 |
