Our customer service telephone line - 01629 761 100 - is open Monday - Friday between 9.00am and 5.00pm (except Wednesdays 9.30am - 5.00pm)
Our Town Hall address is:
Town Hall
Bank Road
Matlock
Derbyshire
DE4 3NN
Facebook: www.facebook.com/derbyshiredales
Twitter: www.twitter.com/derbyshiredales (@derbyshiredales)
YouTube: www.youtube.com/channel/UC9Xjo4YgliMdE80wbMQetaA
The services listed below are those we are most frequently asked about. If you would like to talk to someone about a service that is not listed, please telephone 01629 761 100 and the operator will put you through to someone who can help.
Visiting us? Location and travel information for those travelling to the Town Hall
Faster, Easier, Smarter, Safer.
Did you know you can access Council services online 24 hours a day, 7 days a week from the quick links in the centre of the new homepage, and all online services are available via ‘Apply’, ‘Pay’ and ‘Report’ quick links at the top of every webpage.
Plus, we’ve created smarter and simpler forms, removing unnecessary questions and making the forms dynamic so they adjust to your answers – ensuring service requests are actioned faster and more accurately.
New functionality such as Google Maps finds locations quickly, and we’ve improved address searches too and new fully integrated payment portal has a wide range of secure payment options for you to choose from if required.
