Safeguarding Awareness Training Course
All new drivers and Private Hire Operators must successfully complete an eLearning Safeguarding Awareness Training Course. New drivers MUST successfully complete the Safeguarding Awareness Training within the first 6 months of the grant of their Hackney Carriage/Private Hire Drivers Licence (including Contract Private Hire).
This is to ensure that all Hackney Carriage, Private Hire Drivers ( including Contract Private Hire) and Private Hire Operators have a good understanding of what their safeguarding responsibilities are and an awareness of the best practices and protocols when carrying potentially vulnerable passengers.
Course Details
Derbyshire Dales District Councils course is provided by the Blue Lamp Trust and covers:
- Understanding what is meant by the term Safeguarding
- Recognising types of abuse, associated signs and indicators.
- Understanding what is meant by Child Sexual and Criminal Exploitation, Human Trafficking, Modern Slavery and Domestic Abuse
- Identifying adults at Risk and other vulnerable people
- identifying suspicious activities
- Knowing how and who they can report concerns to
The course costs £15.00 and you will be asked to pay this directly to the Blue Lamp Trust when you are ready to book the course.
The course has three modules and can take approximately one and half hours to complete.
You can, if you prefer, choose to complete each module separately ( approximately 25 minutes each ) over a period of time , e.g. one module per day. However, if you start a module, you must finish it.
Further Information and How to Book
For full information about the course and how to book , visit The Blue Lamp Trust - Safeguarding
Once you have registered and paid for the course, you will receive two emails, a receipt for your payment and link to the eLearning portal. If you do not receive any emails , please check your spam folder.
Once you have successfully completed all three modules there will be a test. The test consists of 10 questions, based on what you will have learned. To pass you need to get 70% and you have a maximum of three attempts to pass the test.
Once you have passed all three modules, you will be able to download your personalised certificate. You MUST send a copy of your certificate to the Licensing Team by email to
If you should fail the test three times, you will need to pay for the course again and re-take the test.
Suitable Alternative Safeguarding Courses
If you have already undertaken a Safeguarding Awareness Training Course related to Taxis, we may be able to accept it, if it covers all the topics that the Blue Lamp Trust covers and has been taken in the last 12 months.
Acceptance is at the discretion of the Licensing Manager.
If you think this applies to you please email the licensing team at
- Your full name and date of birth
- Name of the course attended.
- Name of the provider who delivered the course
- Contents of the Course (it is your responsibility to provide the details)
- Date you attended.
- Proof that you passed the course, e.g. a pass certificate.
The Licensing Manager will consider the contents of both courses and decide whether the complete course is an acceptable suitable alternative. You will be advised of the outcome by email.
Refresher Training
Once licensed, all drivers will be required to undergo a refresher training course with the Blue Lamp Trust on a 3 yearly basis.
Failure to Complete the Course
Failure to provide the relevant training certificate to the Licensing Section may result in your hackney carriage/private hire drivers licence/badge or Contract Private Hire licence/badge being suspended until such time as the course has been successfully passed or long term, the awarding of 12 Council penalty points and a referral to the Licensing and Appeals Sub Committee.
