Online
If you have a debit card, you can pay your bill online.
Direct Debit
This is the most convenient way to pay and is the only payment method to give you a choice of payment dates of either the first, tenth or twenty-fifth day of the month, in addition to annually, half-yearly and quarterly. If you have already signed a Direct Debit Instruction you need take no further action.
Set up a Direct Debit online, or contact us on 01629 818222 (Option 4).
Telephone
Payments can be made using most debit and credit cards (excluding Diners Club and American Express) over the telephone. Call our Telephone Payments line on 01629 761 295 (Option 1).
Please ensure that you quote your council tax reference (an '8-digit reference' beginning with a '3' - printed in top corner of your council tax bill) in making the payment.
Standing Order
If you wish to set up your own standing order, the District Council’s bank details are as follows:
- Bank branch:Lloyds Bank, Ashbourne branch
- Sort Code: 30-90-25Account number: 25919060
General Information
Your Council Tax liability is printed on your bill or adjustment notice listing on the reverse the payment dates and instalments due. Instalments must reach the Council by the due dates otherwise action may commence for the recovery of the outstanding amount. This action could result in you losing the right to pay by instalments and additional costs being added to your account.
Council Tax is normally payable monthly in 10 instalments. If your bill shows the amount payable in 10 instalments but you wish to pay your Council Tax another way, please contact the Revenues Section. Payment of Council Tax in a single annual instalment must be made by 1st April. You may also apply to pay monthly in 12 instalments (your application must reach us by 10th April in order for you to get the full 12 instalments).
You can contact the Revenues Section for enquiries and further information about Council Tax at the following address: Revenues Section, Derbyshire Dales District Council, Town Hall, Bank Road, Matlock DE4 3NN. Telephone: 01629 818222 (Phone lines open Monday, Wednesday, Thursday and Friday between 9.00am and 5.00pm and Tuesday between 10.30am and 5.00pm). email:
Data Protection
Derbyshire Dales District Council in partnership with Chesterfield Borough Council will process your personal data for the administration of Council Tax. Your personal data may be passed to other organisations when there is a legal basis or obligation to do so, e.g. the prevention and detection of fraud.
The council and its partners will ensure your data is handled securely in line with data protection law/legislation. Further details of how we process your personal data and your rights as a data subject can be found on our website at www.derbyshiredales.gov.uk/privacy
