Energy rebate

Please note: We are NOT contacting anyone right now requesting bank account details in respect of the £150 payment. Don't be taken in by fraudsters.

£150 energy payment

You do not need to get in touch with us, but you may have seen in the news that the Government is asking local councils to pay some households a £150 payment to offset the upcoming rise in energy prices.

Despite cancelling leave and working extra hours our teams didn't quite meet the target we set for ourselves of paying the Government's £150 energy rebate to qualifying households by the end of May. However on 6 June we sent a file to the bank with the £150 Energy Rebate payments for eligible households that pay their council tax by direct debit. The payments were due to be in those bank accounts within days.

We have paid 16,359 households £150 each, totalling £2,453,850.

However, there are some exceptions if you pay your council tax by direct debit.

Where the direct debit is paid by a third party, we will not have paid to the third party account, and the liable person will get a voucher instead from the Post Office (see below).

Also, where the name on the bank account that we have set up on direct debit doesn’t match the liable person's name, we have not paid the energy rebate to that bank account. So they will get a voucher.

Any council tax account which is showing as empty or unoccupied (second homes, empty properties) will not have been marked as eligible, because the guidance says that we can only pay to an occupied council tax account. So, any customer who pays by Direct Debit in respect of an empty Council Tax charge, will not have been paid.

We are now working on the arrangements to pay to eligible households who pay council tax by other methods. We had originally intended to write to customers to tell them how to give us their bank details. However we have opted instead to set up an arrangement for these households to receive £150 vouchers they will be able to cash in at the Post Office. We expect the vouchers to be issued by the end of July.

The vouchers will be sent to customers directly from the Post Office. To protect you against fraud the Post Office will require proof of identity for you to cash the voucher. Details will be given in the letter that you will receive from the Post Office.

Please note we never request bank account details by phone or email - anyone claiming to represent the District Council on this issue by phone or email is a scammer.

With regard to the Government's Discretionary Fund that is intended to support households who do not meet the eligibility criteria, but who need additional help with their energy bills, we have started to model a scheme but have not yet agreed the criteria. We only have a limited amount of Government funding for this. We expect to be able to start making discretionary fund payments in July or August.

If you are experiencing financial difficulties and are struggling to pay your council tax, please contact us on 01629 818222 or by email at revenues@derbyshiredales.gov.uk so that we can provide help and advice.

Who will receive the £150 energy payment?

You will receive a one-off payment of £150 if you:

  • Live in and pay council tax on a property which is in bands A to D, or
  • Live in and pay council tax on a property which is in band E, and this property contains facilities for a disabled person and so your council tax charge is adjusted to the band D level.

When will the payment be made?

It is regrettable if residents have been given the impression that the energy rebate payment would be made on 1 April.

Government guidance on the payment process was late arriving, and we’ve had to wait for our software supplier to provide us with software to identify eligible households and make payments. We have now received the software and are currently testing it. We expect to be able to start making payments to Direct Debit payers in early June.

The Government guidance stipulates we have to make a £150 payment rather than simply reducing the amount of an eligible household's council tax bill, which would have been a relatively simple process.

The guidance also requires Councils to do pre-payment checks, which means it would in any case have been impossible to safely make payments on 1st April. With Direct Debit customers the guidance suggests we wait for a successful Direct Debit collection before making a payment. 

We are now working on the arrangements to pay to eligible households who pay council tax by other methods. We had originally intended to write to customers to tell them how to give us their bank details. However we have opted instead to set up an arrangement for these households to receive £150 vouchers they will be able to cash in at the Post Office. We expect the vouchers to be issued by the end of July.

The vouchers will be sent to customers directly from the Post Office. To protect you against fraud the Post Office will require proof of identity for you to cash the voucher. Details will be given in the letter that you will receive from the Post Office.
Because of this we don't expect to be able to make the first payments until early June for Direct Debit customers and later for non-Direct Debit customers.

Will you need to provide the Council with your bank details?

If you pay your Council Tax by Direct Debit, we will use the bank details we hold to make the £150 payment to you. We should be able to do this automatically. If we find that we need more information from you, we will get in touch with you directly.

We are now working on the arrangements to pay to eligible households who pay council tax by other methods. We had originally intended to write to customers to tell them how to give us their bank details. However we have opted instead to set up an arrangement for these households to receive £150 vouchers they will be able to cash in at the Post Office. We expect the vouchers to be issued by the end of July.

The vouchers will be sent to customers directly from the Post Office. To protect you against fraud the Post Office will require proof of identity for you to cash the voucher. Details will be given in the letter that you will receive from the Post Office.

Will you receive the energy rebate payment if you receive a full discount or exemption to your Council Tax charge?

Provided that you live in a property that is in band A to D*, your household will receive the £150 payment.

*Or you live in a property which is in band E, and this property contains facilities for a disabled person so that your council tax charge is adjusted to the band D level.

Will you receive the energy rebate payment on a property that no one lives in (e.g a second home)?

You will not receive the energy rebate on this property. It is only paid in respect of properties that people live in.

Is there a Discretionary Fund?

A small amount of funding is available to support households who do not meet the eligibility criteria, but who need additional help with their energy bills. This discretionary scheme is now being developed.

We anticipate that households who are in Council Tax bands E to H who are in receipt of Council Tax Support will be eligible to receive a payment from the discretionary scheme.
More information on the Council’s discretionary fund will be provided on our website once the scheme has been developed.

How can I find out more?

We will put the latest information on this webpage.

We will contact households again if we need more information to enable the payment to be made. You do not need to get in touch with us at this time.