Bin collections update

Friday 9th April: Serco were due to return today to pick up collections in the following areas, missed on Thursday:
  • Queen Street, Water Lane, Hall Lane and The Green, Middleton by Wirksworth
  • Areas of Tansley including Walston Close and The Knoll.
Catch-up crews were also out today, targeting missed collections from earlier this week in parts of Matlock, Hackney, Pikehall, Stanton Lees, Two Dales and Warren Carr.

Check your collection calendar at

Residents who subscribed in good time to the garden waste scheme from 6th April should now have received their bin stickers. If you haven't yet received your sticker please contact using our online form.  If you have recently subscribed please allow 10 days for your sticker to arrive before contacting us.  For those customers who have a sack collection, these have been delivered by our internal teams. You will get three rolls of white, marked biodegradable sacks per subscription. These are to be used now that the new service has started. 

You can still subscribe to the scheme here.

Thank you for your continued patience and understanding in these exceptional times.

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Food waste collections

Food waste collections returned to a weekly frequency from w/c 15 March. Please note that food collections will now be collected separately from your other waste in a new food waste vehicle.

The usual spring delivery of free biodegradable food bags should take place in April/May. If you are running out of the food bags we supply, in the current circumstances we are happy for people to put food waste direct into your kerbside caddy (it would be good if you could wash it out afterwards) or add their kitchen caddy to the kerbside collection. You can also use any biodegradable bag that conforms to BS:EN13432 standard, displaying the logo below.

Compostable bag logo

DEFRA guidance for Derbyshire Dales households self-isolating due to COVID-19

To protect our bin crews and maintain waste collection services here in the Dales, please follow the guidance issued by Government if you are self-isolating or displaying symptoms of coronavirus.
  • *DO*: Double-bag any personal waste (eg used tissues and cleaning cloths) using bin liners or plastic bags, keeping this bag separate from other household waste. Tie securely and wait for at least 72 hours before putting it in your external general waste container (grey bin or black sack).
  • *DO NOT*: Put this waste into your recycling container.
If you use a communal refuse bin which is shared with neighbours, please ensure this guidance is also followed and you double bag your waste, leave it for 72 hours in the room you are self-isolating in and place in the grey general rubbish bin only. Do not put this waste in a blue recycling bin.

It's a good idea to clean frequently touched surfaces in your home with household products such as detergents and bleach, as these are effective at getting rid of the virus on surfaces.

Sign up for our free email updates here.

Household recycling centres

Derbyshire County Council operate household recycling centres locally.These are open but with restrictions.
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