Meter fares

LATEST NEWS.....

PROPOSED INCREASE TO TAXI FARES 

Derbyshire Dales District Council has been asked by a number of Hackney Carriage Vehicle Drivers and Operators in the area for an increase to the table of taxi fares they can charge their customers.  The current taxi fares were introduced in September 2011.


The District Council has powers to set the maximum fares that taxi drivers charge. The main fare is for the distance i.e. the further you go, the higher the fare. There are extra charges for delays, for carrying more passengers, travelling late at night, and on Sundays and Bank Holidays.

Discussions with the trade in person and via email have taken place, with approximately 25% of the hackney carriage trade actively engaging in those discussions.  Different proposals were considered by Officers and these were circulated to all of the licensed drivers to find a preferred option.

A proposal is currently being discussed that will increase the maximum fares taking account of the recent rise in fuel and other living costs, and licence fees, insurance, the cost of second hand cars etc. This would be the first increase for 11 years.

In considering the different proposals received, Officers have taken into account that if a request for an increase had been received from the Trade every 3 years since 2011, there would have been 4 increases during the last 11 year period. This current proposal could therefore be seen as being equivalent to an increase of 25p to tariff 1 in each 3-year period since the last increase.

The rural nature of this district means that many journeys made contain a large proportion of ‘dead’ mileage. For example: if someone in Wirksworth books a taxi which has to travel from Matlock or further to pick them up, that mileage needs to be recoverable. This is not an issue for licensed drivers operating mainly in a town or city centre where the journeys are mostly short ones and taxis are in higher demand.

Not all licensed drivers responded to the questionnaire, and there may be some drivers that do not want the fares to be increased as customers are also experiencing rising costs. However, this is a table of maximum fares – drivers can charge less than the meter fare; but they cannot charge more.  If they agree a lesser fee the meter must still be used to reassure the customer that they are not being over-charged.

The proposal at the bottom of this page has been advertised in the Derbyshire Times for a 14-day period commencing 23rd June 2022.  

Current Fares

 Table of Maximum Taxi Fares

TARIFF 1 - applies when carrying 4 passengers or less for journeys starting between 7am & 11pm Mondays to Saturdays
MILEAGE Per Unit

Up to 1 mile (1760 yards) 

£3.00
Each additional (146.66 yards)or part  (approx £1.80 per additional mile) £0.15
WAITING TIME
Every 37.5 seconds; (£14.40 per hour)   £0.15

TARIFF 2 - applies when carrying 4 passengers or less for journeys starting between 11pm & 7am on Mondays to Saturdays, all day Sunday & Bank Holidays.    TARIFF 2 – ALSO APPLIES when carrying 5 or more passengers for journeys starting between 7am & 11pm Mondays to Saturdays.  Christmas Eve & New Year's Eve (before Midnight) are not Bank Holidays

MILEAGE Per Unit
Up to 1 mile (1760 yards) £4.50
Each additional (162.96 yards) or part (approx £2.75 per additional mile) £0.25
WAITING TIME
Every 41.66 seconds (£21.60 per hour) £0.25
TARIFF 3 - applies when carrying 5 or more passengers for journeys starting between 11pm & 7am  Mondays to Saturdays, all day Sunday & Bank Holidays.  Christmas Eve & New Year's Eve (before Midnight) are not Bank Holidays
MILEAGE Per Unit
Up to 1 mile (1760 yards) £6.75
Each additional (180.51 yards) or part  (approx £4.00 per additional mile) £0.40
WAITING TIME 
Every 44.44 seconds (£32.40 per hour)    £0.40
Receipts are available from driver


Proposed Fares

Tariff 1

Tariff 2

Tariff 3

T1 Flag £4.00 for 1 mile then £2.40 per mile

£18.00 hour waiting time

Fare over 2 miles = £6.40

Increase to current fare would be an extra £1.60 at 2 miles then extra 60p per mile.

T2 Flag £5.00 for 1 mile then £3.00 per mile

£25.00 hour waiting time 

Fare over 2 miles = £8.00

Increase would be an extra 80p at

2 miles then extra 30p per mile.

T3 Flag £6.75 for 1 mile then £4.00 per mile

£35.00 hour waiting time

Fare over 2 miles = £10.75

Any comments in respect of this proposal can be made to licensing@derbyshiredales.gov.uk by 7th July 2022.

The proposal will be discussed further at the next meeting of the District Council's Licensing and Appeals Committee on Thursday 30th June 2022.

The Agenda for the committee (which contains the report on the proposal to increase taxi fares, can be viewed here:

 https://democracy.derbyshiredales.gov.uk/ieListDocuments.aspx?MId=209

 

What should I do if I think I've been overcharged? 

Please note from the table of fares above that the fare charged will vary depending on the time of day, the day of the week and number of passengers.  The same journey will cost more after 11pm or on a Sunday than during a weekday between 7am and 11pm. The fare will also be higher if you are held up in a traffic jam or stop at traffic lights.

If the taxi takes a different route to avoid a known traffic jam this can make the journey longer but it may still work out cheaper than if you had sat in traffic, clocking up 'waiting time'.

All taxi drivers in Derbyshire Dales District are required to comply with the District Council's conditions [PDF 50.4KB] relating to fares and journeys.

Having taken the above factors into consideration, if you think that you have been overcharged and are unable to resolve the issue with the driver/operator of a Private Hire Vehicle, please contact the District Council's Licensing Team on 01629 761313 or  e-mail us: licensing@derbyshiredales.gov.uk. 

In order to assist us in investigating your complaint, you will need to provide the following details:

  • Date and time of the journey
  • Pick up point and drop off point
  • Route taken
  • Fare charged
  • Number of passengers 
  • Details of the vehicle, including the Hackney Carriage/Private Hire vehicle Licence Number. Please note that a Hackney Carriage Vehicle displays a small yellow internal plate in the front windscreen, a large yellow door sticker which identifies the license number of the vehicle and a large yellow plate adjacent to the rear number plate. A Private Hire Vehicle displays a small green and yellow  internal plate in the front windscreen, a large green and yellow door sticker which identifies the license number of the vehicle and a large green and yellow plate adjacent to the rear number plate
  • Driver's Licence Number or name (if known)
  • Your name, address and contact phone number/e-mail address.