Pest Control Services

Our Pest Control Service has been suspended whilst we conduct a full review of the resources. It is unlikely to be running for the rest of the year, but you can search for a Trusted Trader on Derbyshire County Council's website.

We provide discreet and professional services to control a wide range of pests including:

  •  Rats
  •  Mice
  •  Ants
  •  Fleas     
  • Cockroaches
  • Wasps (Please note that this service is only available after 30th June)
  • Bedbugs
  • Cluster Flies

The Pest Control service is provided by two full-time operatives who are employed to carry out a variety of pest control treatments.

There is a charge for all Pest Control treatments. A concession of 50% of the standard charge is available to residents who are 65 or over and in receipt of Housing or Council Tax Benefit. We require payment before a visit is made. When payment is received we will endeavour to visit you within five working days, but often much sooner. If you would like to arrange a pest control treatment please contact us.

How to Pay

  • Telephone the Environment Hotline 01629 761 215 to pay by credit/debit card
  • Call in to the offices at Matlock Town Hall and pay by credit/debit card

Payment must be made in advance. Please note that the advice charge is non-refundable.

Regular treatments are carried out in public areas for rats, mice and pigeons.

The demand for the pest control service fluctuates throughout the year. The summer period is extremely busy with numerous requests to treat wasps. Complaints about rats and mice also increase in the warmer months. A combination of mass tourism and takeaway food/picnics provides an easy food supply for rodents. Please put all litter in the bins provided or take it home.

We  also provide advice on vermin-related public health matters and the  council has statutory powers to deal with situations in domestic, commercial and public environments.

Fees and Charges (Domestic)

Pest No. of Visits Standard £ Concession £*
Ants 1 71.70 35.80
Bedbugs up to 2 86.10 42.90
Cockroaches up to 4 86.10 42.90
Fleas 1 71.70 35.90
Mice up to 3 57.40 28.80
Rats up to 3 28.80 14.40
Wasps 1 71.70 35.90
None public health pests up to 2 93.00 46.50
Advice Visit 1 16.80 17.10 (no concession)
*50% charge reduction to those in receipt of housing benefit or council tax benefit who are also aged 65 and over. The concession applies to one treatment from each category per financial year.

Fees and Charges (Commercial)

Pest £ per hour
(excluding VAT)
£ per hour
(including VAT)
Rats and mice (includes on revisit to remove bait) 127.58 (minimum charge) 153.10
(minimum charge)
Insect Pests 64.25 (minimum charge) 77.10
(minimum charge)
Advice Charge per Visit 29.17 35.00
Commercial premises are liable for a minimum charge equal to 1 hour. Where treatment takes more than 1 hour, additional whole hours are charged at the hourly rate and part hours are charged pro rata in 15 minute bands.
Village/Community halls receive a 50% concession on the above commercial charges.