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Report Waste Online

Before completing the form below, please make sure that your container was:

  • put out on the correct day
  • available for emptying from 7am
  • placed at the edge of your property or at the agreed collection point
  • not left with an orange tag saying that it couldn't be emptied

Please only click submit once; you will receive an automated response when this form has been submitted.  This is an automated system; if you have any questions regarding your submission please email waste@derbyshiredales.gov.uk  or call our Customer Services Team on 01629 761122.

Please note that blue bags are currently out of stock. Please present your recycling in any suitable bag, box or container as long as it is easily identifiable as recycling and paper and cardboard is kept separate from the other recycling materials. Recycling should not be presented in black bags. Thank you

A picture of a blue-lid bin with the text When is my collection? alongside


Town Hall, Bank Road
Matlock, Derbyshire DE4 3NN
01629 761 122
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