Coronavirus restrictions remain in place across the country. In England:
  • Only socialise indoors with people you live with or who are in your support bubble
  • Up to 6 people or 2 households can meet outside
  • Work from home if you can and minimise travel
  • If you have symptoms get a test and stay at home
Some of the rules on what you can and cannot do changed on 12 April. However, many restrictions remain in place.

From 12 April:
  • non-essential retail can reopen
  • personal care services such as hairdressers and nail salons can reopen, including those provided from a mobile setting
  • public buildings such as libraries and community centres can reopen
  • outdoor hospitality venues can reopen, with table service only
  • most outdoor attractions including zoos, theme parks, and drive-in performances (such as cinemas and concerts) can reopen
  • some smaller outdoor events such as fetes, literary fairs, and fairgrounds can take place
  • indoor leisure and sports facilities can reopen for individual exercise, or exercise with your household or support bubble
  • all childcare and supervised activities are allowed indoors (as well as outdoors) for all children. Parent and child groups can take place indoors (as well as outdoors) for up to 15 people (children under 5 will not be counted in this number)
  • weddings, civil partnership ceremonies, wakes and other commemorative events can take place for up to 15 people (anyone working is not included in this limit), including in indoor venues that are permitted to open or where an exemption applies. Wedding receptions can also take place for up to 15 people, but must take place outdoors, not including private gardens
  • self-contained accommodation can stay open for overnight stays in England with your household or support bubble
  • care home residents will be able to nominate two named individuals for regular indoor visits (following a rapid lateral flow test)
  • you should continue to work from home if you can and minimise the amount that you travel where possibleThe Government has announced a roadmap to cautiously ease lockdown restrictions in England.
On this page read about:
  1. Coronavirus testing centre
  2. Coronavirus advice and support
  3. Dog walking
  4. District Council service arrangements
  5. Food & Health & Safety Information for businesses
  6. Homelessness
  7. Meetings, events and services
  8. Pets
  9. Using taxis and private hire vehicles
  10. Test and Trace app
  11. Vaccination programme

Here's the Government's roadmap to easing of coronavirus restrictions:

Step 1 - 29 March 2021
  • Only take away and click and collect services were allowed to open.
  • Outdoor gatherings of either 6 people or 2 households are allowed, providing greater flexibility for families to see each other. This includes in private gardens.
  • Outdoor sports facilities - such as tennis and basketball courts - are allowed to reopen, and people can take part in formally organised outdoor sports.
  • The Stay at Home order ends, although many lockdown restrictions remain. For example, you should continue to work from home where possible, and overseas travel remains banned, aside for a small number of reasons. 
You should continue to work from home and should minimise the number of journeys you make where possible. This means you should:
  • avoid making unnecessary trips
  • combine trips where possible
You should continue to minimise travel wherever possible and should not be staying away from home overnight at this stage.

Read more about the Government's travel rules.

Step 2 - 12 April 2021 sees the re-opening of outdoor hospitality, outdoor attractions, self-contained holiday accommodation, all retail sites, indoor leisure (gyms) and personal care (hair, beauty and tattooing etc).

Step 3 -17 May 2021 will see further easing of restrictions including accommodation including camping site / hostels etc. with shared facilities

Step 4 - 21 June 2021 no legal limits on social contact, nightclubs and larger events can open.

Please note these are the government’s hopes to ease restrictions and are subject to review before introduction. Also please check the road map guidance for clarity on your specific business activity and note the dates above may change.

  • Get support if you’re clinically extremely vulnerable to coronavirus - including supermarket delivery slots.

  • Sign up for our email updates.
Go to for the latest information about coronavirus.

Coronavirus testing centre

A coronavirus testing centre in Derbyshire Dales opened on 26 February in the Members’ Room at County Hall, Smedley Street, Matlock, open from 7.45am to 7pm, 7 days a week. The testing centre moves down the road to the Imperial Rooms from Tuesday 13 April.

One in 3 people who have the virus don’t have symptoms and could be infecting other people without realising - that's why people who are still going out to work and mixing with colleagues or the public are encouraged to get tested regularly to stop the spread of COVID-19.

More than 33,000 tests have been carried out at Derbyshire’s community testing centres up to February 12, with 419 (1.3%) of people testing positive.

There’s no need to book an appointment at a community testing centre – just call in. You can check waiting times before you visit on the County Council's website

View all of the testing centres across Derbyshire.

People with symptoms are asked not to visit the community testing centres. Anyone with symptoms – a new, continuous cough, a high temperature or change to taste or smell – should ring NHS 119 or book a test online

District Council service arrangements

For your protection and the protection of our staff, the Town Hall at Matlock is currently closed to the public.

Please contact us online if you can. You can pay a bill (eg Council Tax or Business Rates) or report an issue (eg a missed bin collection) or comment on a planning application etc online at

Our phone lines are likely to be extremely busy right now, so online is your best option. But if you do need to talk to someone, please contact us using these numbers:
  • Benefits: 01629 818222
  • Council Tax & Business Rates: 01629 818222
  • Garden waste subscriptions: 01629 761223
  • Homelessness: 01629 761 181
  • Payment line (bills): 01629 761 295
  • Gold Card enquiries: 01629 761 199 (all applications will need to be either posted or emailed to us)
  • General enquiries: 01629 761 100
Citizens' Advice - based at the Town Hall - has suspended all face-to-face services but continues to provide telephone advice, including full appointments that people may need, on 0300 456 8390. Find out more on their website at  

Meetings, events and services

  • Bakewell Stallmarket: Available only for essential goods in the lockdown, the market reopened as usual from 12 April on its two sites in the Market Place and Granby Road.
  • Bakewell Farmers' Market reopened on 25 July with Covid-secure measures in place and will continue to operate on the last Saturday of the month on a reduced basis for essential goods traders only.
  • Benefits advice: This service is unchanged.
  • Bin collections: All Household waste collections are now operating to schedule. Food waste collections have returned to a weekly frequency following Covid disruptions and garden waste collections restarted from 15 March. Our new garden waste subscription scheme started from 6 April. Initially garden waste collections for subscribers are happening on the same day as usual. Any households that have filled their garden waste bin in recent weeks and have a resulting backlog of garden waste that needs to be removed can contact us using this form.
  • Bulky waste collections were paused on 14 January 2021 due to a Covid outbreak in bin crews. They restarted again on 1st March 2021
  • Burials: This service is unchanged but we are issuing guidance about the number of people who can attend.
  • Business adviceThis service is unchanged.
  • Business rate supportThis service is unchanged.
  • Car parks remain open to help local residents working from home or doing shopping and to prevent visitor vehicles being parked on streets. 
  • Community Fitness Activities have restarted. Our Sports Development Team have also developed a wide variety of exercise videos that you can take part in at home. These videos are for all abilities and can be found on our Active Dales Facebook page or our new You Tube channel. 
  • Community support: This service is unchanged.
  • Council meetings in the Council Chamber are cancelled for the foreseeable future, but all Council and Committee meetings are meeting virtually. These meetings are streamed live on our YouTube channel
  • Council tax support: If as a result of the pandemic you are struggling to make payments such as council tax, please contact us.
  • Household waste recycling centres are operated by Derbyshire County Council. Please check details on the County Council's website here.
  • HomelessnessThis service is unchanged.
  • Housing support: This service is unchanged.
  • Leisure centres in the Derbyshire Dales, operated on our behalf by Freedom Leisure, again reopened on 12 April with some restrictions. Use this search facility to find your local leisure centre for more details.
  • Parks and open spaces: Our parks have remained opened throughout the pandemic. Play areas within our parks reopened from 4 July 2020. Please observe social distancing and coronavirus restriction rules.
  • Payments to suppliers: This service is unchanged.
  • Pest Control service is suspended but you can search for a Trusted Trader on the County Council's website here.
  • Public toilets continue to be generally open 10.30am - 5.30pm, with some regular seasonal closures.
  • Street bin emptying continues unchanged.
  • Health walks activities have restarted in some areas.


Councils across Derbyshire are appealing to property owners that might have habitable property available for individuals or households that find themselves with nowhere to live right now.

Any landlords or property owners should contact DASH Services, who are coordinating any responses. They are available on 01332 641408 or email

Or alternatively make contact with the Derbyshire Dales Housing Team on 01629 761131 / 761181 or email Out of hours number: 01629 532600

Derbyshire Dales Age UK Independent Housing Advice Service   

Or call 01629 761147 or email

Food & Health & Safety Information for businesses and lockdown restrictions

Find out more about food and health & safety information for business and lockdown restrictions


The UK Government has provided some basic guidance for people with pets. The RSPCA have provided detailed advice for people who have pets/animals to be prepared and identify family or friends who can care for them if they need to self-isolate or are hospitalised.

The RSPCA have also been working closely with a range of other leading animal welfare organisations to draw up and summarise the best guidance and advice for pet owners. See this infographic with key information which may prove helpful.

Dog walking

We are encouraging dog owners to act extra responsibly at this difficult time:
  • Please keep dogs under strict control while exercising and clean up after them - it's an offence if you don’t
  • Respect others and keep dogs on leads
  • Observe social distancing (not controlling your dog can compromise this)
  • Be mindful of livestock
Here's more guidance on looking after animals during the pandemic.

Using Taxis and Private Hire Vehicles

Passengers must observe social contact rules when using taxis and private hire vehicles in England.

You must wear a face covering when using taxis or private hire vehicles. A taxi driver or private hire vehicle operator will be entitled to refuse to accept you if you do not wear a face covering.

The risk of transmission is small at 2 metres and where possible, you should maintain 2 metres distance.

If you cannot keep a 2 metre distance, reduce the risk to yourself and others by maintaining a 1 metre distance where possible, and taking suitable precautions. (for example wearing a face covering and keeping the vehicle windows open).

Follow the advice of the operator and driver. For example, you may be asked to sit in the back left-hand seat if travelling alone. You may want to check with your taxi or private hire operator before travelling if they have put any additional measures in place.

You should use contactless payment if possible, or find out if you can pay online in advance.

Where a group includes someone covered by one of the exceptions (for example, someone who is working), they are not counted as part of the gatherings limit. This means, for example, a tradesperson can go into a household of six without breaching the limit, if they are there for work. (Similarly, a taxi driver who is working should not be counted as one of the gathering).

The following COVID guidance pages on the Gov.UK website have been updated:

Coronavirus (COVID-19): safer transport guidance for operators
Coronavirus (COVID-19): safer travel guidance for passengers
Face coverings: when to wear one, exemptions, and how to make your own

Test & Trace App

Here's guidance on how to download the NHS Test & Trace App, which launched on 24 September 2020, and detailed information that addresses privacy concerns.

Vaccination programme

You do not have to apply for the COVID19 vaccine and there is no charge for it.

When it’s your turn to get the jab, the NHS will contact you to book your appointment.

The NHS is currently offering the COVID-19 vaccine to people most at risk from coronavirus.

In England, the vaccine is being offered in some hospitals and pharmacies, at hundreds of local vaccination centres run by GPs and at larger vaccination centres.

You will also need to be registered with a GP surgery in England. You can register with a GP if you do not have one.

The vaccine will be offered more widely as soon as possible.

The order in which people will be offered the vaccine is based on advice from the Joint Committee on Vaccination and Immunisation (JCVI).

Read more about the #COVID19 vaccine.
On 22 February the Government announced a roadmap to cautiously ease lockdown restrictions in England.